Wednesday, October 30, 2013

Danby DBC2760BLS 5.0 Cu. Ft. Silhouette Beverage Center - Black/Stainless



Beware of Danby products
I purchased the beverage center Aug 2011, beautiful product. Broke this July and it has been a nightmare to get replaced since they were not able to fix it (3 visits from the repair company). Everyone at Danby was soooooo nice, but totally useless. It is now the end of Oct...and no replacement. When I called Danby today 10/30/12 I was told that I didnt send them the physical serial #, which I was NEVER told to do back on 10/2/12. I was told the replacement was being shipped and to call them when I received it to discuss warranty on the new item. Today I was hung up on by Maria Pineda, the Danby Manager of Customer Service because I was upset that this was going on for so long...really?? Thats how they handle an upset customer?! Please google the company and products reviews before purchasing a Danby product.

Works Well
Overall this little cooler does a great job. Read some of the other reviews and wonder if I happen to get the best from the bunch.
Works real well till the grand kids come over and think its great to have unlimited access to soda pop. Trick like any refrigerator keep the doors closed and it maintains the wine at the right temperatures. The beverage side will cool energy drinks, sodas and gatorade cold enough to enjoy right out of the can. Unit was build into a cabinet we made sure to leave space behind the unit to allow for air to circulate. Have had it for a couple of years and it runs like a champ.

Great refrigerator, Short, Expensive Life
Purchased this beverage center 4 years ago. I love this little refrigerator, you can store beverages in one side and your wine in the other and there are dual controls for each side with a beautiful blue light when you open the refrigerator. The only problems is that it lasted a mere 4 years before dying. Repairman says it was made in China and the wires are opposite of what is normal in the US making it tricky to diagnose and repair. Turns out is needs a new master board which runs somewhere in the $500+ range because it is not a stocked item anywhere so it has to be special ordered. Cheaper just to buy a new one, unfortunately.

Click to Editorial Reviews

No comments:

Post a Comment